Shipping policy

Shipping Policy

1. Processing Time

  • Orders are processed within 1-3 business days (excluding weekends/holidays).

  • Note: During high-demand periods (e.g., holidays), processing may take slightly longer.

2. Shipping Options & Delivery Times

We ship worldwide from our ethical partner facilities:

Region Shipping Method Estimated Delivery
USA Standard (USPS/UPS) 3-7 business days
UK Royal Mail/DPD 2-5 business days
International FedEx/DHL 7-14 business days*

*Delivery times vary by country and customs.

3. Shipping Costs

  • USA/UK: Free shipping on orders over $50 (or £40). Otherwise, flat rate of $4.99 (or £3.99).

  • International: Calculated at checkout based on location.

4. Tracking & Updates

  • You’ll receive a tracking number via email (support@fiffystore.com) once your order ships.

  • Lost in transit? Contact us within 30 days for assistance.

5. Returns & Delays

  • Delays: Customs, weather, or carrier issues may occur (we’ll help resolve them!).

  • Returns: See our Return Policy for details.

Questions?

Email us anytime: support@fiffystore.com

 

 

Shipping FAQs

Q: How long does shipping take?
A: Most orders arrive within:

  • USA: 3-7 business days

  • UK: 2-5 business days

  • International: 7-14 business days (customs may add delays).

Q: Do you offer express shipping?
A: Yes! Select UPS/FedEx Priority at checkout for 2-3 day delivery (USA/UK only).

Q: My tracking hasn’t updated. What should I do?
A: Carriers may take 24-48 hours to scan. If stuck, email us at support@fiffystore.com with your order #.

Q: What if my package is lost/damaged?
A: Contact us within 30 days—we’ll reship or refund!

Q: Do you ship to [country]?
A: We ship worldwide! Costs/options auto-calculate at checkout.

Q: Can I change my shipping address?
A: Email us within 12 hours of ordering (we process fast!).