Shipping policy
Shipping Policy
1. Processing Time
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Orders are processed within 1-3 business days (excluding weekends/holidays).
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Note: During high-demand periods (e.g., holidays), processing may take slightly longer.
2. Shipping Options & Delivery Times
We ship worldwide from our ethical partner facilities:
Region | Shipping Method | Estimated Delivery |
---|---|---|
USA | Standard (USPS/UPS) | 3-7 business days |
UK | Royal Mail/DPD | 2-5 business days |
International | FedEx/DHL | 7-14 business days* |
*Delivery times vary by country and customs.
3. Shipping Costs
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USA/UK: Free shipping on orders over $50 (or £40). Otherwise, flat rate of $4.99 (or £3.99).
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International: Calculated at checkout based on location.
4. Tracking & Updates
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You’ll receive a tracking number via email (support@fiffystore.com) once your order ships.
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Lost in transit? Contact us within 30 days for assistance.
5. Returns & Delays
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Delays: Customs, weather, or carrier issues may occur (we’ll help resolve them!).
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Returns: See our Return Policy for details.
Questions?
Email us anytime: support@fiffystore.com
Shipping FAQs
Q: How long does shipping take?
A: Most orders arrive within:
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USA: 3-7 business days
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UK: 2-5 business days
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International: 7-14 business days (customs may add delays).
Q: Do you offer express shipping?
A: Yes! Select UPS/FedEx Priority at checkout for 2-3 day delivery (USA/UK only).
Q: My tracking hasn’t updated. What should I do?
A: Carriers may take 24-48 hours to scan. If stuck, email us at support@fiffystore.com with your order #.
Q: What if my package is lost/damaged?
A: Contact us within 30 days—we’ll reship or refund!
Q: Do you ship to [country]?
A: We ship worldwide! Costs/options auto-calculate at checkout.
Q: Can I change my shipping address?
A: Email us within 12 hours of ordering (we process fast!).